At Fresh Air, we are committed to delivering safe, reliable, and professional air duct cleaning services. To ensure a smooth and fair experience for all of our customers, please review the policies below.
Our technicians are trained and certified to provide high-quality air duct cleaning.
We use professional-grade equipment to ensure thorough service and customer satisfaction.
We respect your property and will take care to protect your home during service.
Appointments are confirmed once a booking is made.
If there are any delays or changes, Fresh Air will contact you as soon as possible.
Cancellations or reschedules must be requested at least 24 hours before the appointment.
Same-day cancellations may be subject to a service fee.
Full payment is due upon completion of service, unless otherwise agreed in writing.
We accept cash, credit, debit, and other standard payment methods.
Fresh Air stands by the quality of our work. If you are not satisfied, please contact us within 3 days of service so we can make it right.
Our guarantee covers workmanship but does not include issues caused by pre-existing damage, poor duct system design, or improper maintenance.
Customers must ensure safe and clear access to all areas that require service.
For safety reasons, pets and children should be kept away from the work area during service.
Our technicians reserve the right to refuse service if unsafe conditions are present.
Fresh Air respects your privacy. Any personal information collected will be used solely for scheduling, service, and communication purposes.
Your information will never be sold or shared with third parties without consent, unless required by law.
Fresh Air may update this policy from time to time to reflect changes in our services or legal requirements.
The most current version will always be available on our website.